Shipping Cycling

  • Through this website, we display products, and anyone worldwide can access it, browse the products, place orders, and pay online.
  • We receive the purchase order from the website in the form of an invoice that includes the order details and customer information (name, address, and contact method), which is sent to the designated email
  • we prepare the products according to the received invoice.
  • Please note that the preparation and shipping period takes between 10 to 15 working days.
  • we send the shipment to the shipping company, and they, in turn, send it to the customer, as specified in the invoice.

Return Policy

Refund and Returns Policy

  • We will accept return of the item within 14 days if the item is not working or is found defective.
    please make sure the original packing is available, and refer to our returns are easy section under the conditions of Use.

Order Cancellation

  • Please contact us via our contact page, and send your message with the word “Cancel Order” as a subject and the email address that you used to register within the contact form, then our customer service will contact you. please note that it may take up to 3 days to action your request.
  • Please note that refunds will be made using the same method of payment.

Shopping Cart
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Our website address is: https://rawnastore.com.

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